Heighten Visibility, Compliance, and Service Excellence
Sigital specializes in empowering financial service organizations to maximize operational efficiency and customer satisfaction through optimized, industry-specific ServiceNow solutions.
Discover the outcomes of our industry expertise firsthand.
Huntington Bank modernizes the ServiceNow Change Management application.
The Challenge
Huntington Bank’s change management system faced significant challenges, including difficulty in adopting new features and functionality, as well as a complex user experience.
The Solution
Sigital utilized a 5-step implementation methodology and ServiceNow ITSM and Change Management functionality to bring Huntington’s change management system up to speed.
The Results
Huntington Bank eliminated technical debt and enhanced maintainability, along with simplified upgrades and increased agility. This transformation also led to improved integration ability, user experience, and platform performance, while establishing a data-driven roadmap for continuous improvement.
Our Service Approach
Whether you already have the ServiceNow platform in place or are just getting started, our comprehensive range of services are tailored to support you at every stage of your journey.
Strategic Planning
Maximize the value of your ServiceNow investment with our tailored guidance and KPI tracking to reach your goals.
Managed Services
We go beyond administration to provide the comprehensive assistance you need to succeed throughout your entire ServiceNow journey.
Platform Implementation
Ensure your deployment of the ServiceNow platform is smooth and successful with the help of our Customized Implementation Models.
Technical Consultants
Count on our team of certified technicians to lead your team in a successful co-delivery model.
ServiceNow Optimization
Clear technical debt, refine customization, and seize new opportunities with our expert optimization services.
Platform Automation
Effortlessly automate processes tailored to your organization’s needs, boosting productivity and streamlining operations.
Our ServiceNow Financial Expertise
Financial Services Operations (FSO)