Heighten Visibility, Compliance, and Service Excellence

Sigital specializes in empowering financial service organizations to maximize operational efficiency and customer satisfaction through optimized, industry-specific ServiceNow solutions.

Discover the outcomes of our industry expertise firsthand.

Huntington Bank modernizes the ServiceNow Change Management application.

The Challenge

Huntington Bank’s change management system faced significant challenges, including difficulty in adopting new features and functionality, as well as a complex user experience.

The Solution

Sigital utilized a 5-step implementation methodology and ServiceNow ITSM and Change Management functionality to bring Huntington’s change management system up to speed.

The Results

Huntington Bank eliminated technical debt and enhanced maintainability, along with simplified upgrades and increased agility. This transformation also led to improved integration ability, user experience, and platform performance, while establishing a data-driven roadmap for continuous improvement.

Our Service Approach

Whether you already have the ServiceNow platform in place or are just getting started, our comprehensive range of services are tailored to support you at every stage of your journey.

Strategic Planning

Maximize the value of your ServiceNow investment with our tailored guidance and KPI tracking to reach your goals.

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Managed Services

We go beyond administration to provide the comprehensive assistance you need to succeed throughout your entire ServiceNow journey.

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Platform Implementation

Ensure your deployment of the ServiceNow platform is smooth and successful with the help of our Customized Implementation Models.

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Technical Consultants

Count on our team of certified technicians to lead your team in a successful co-delivery model.

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ServiceNow Optimization

Clear technical debt, refine customization, and seize new opportunities with our expert optimization services.

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Platform Automation

Effortlessly automate processes tailored to your organization’s needs, boosting productivity and streamlining operations.

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Financial Services Operations (FSO)

Maximize Your ServiceNow Investment with Sigital