Support, When and Where You Need It

At Sigital, we combine business and technical expertise with flexible program options to deliver the support, maintenance, enablement, and advisement for current and future platform capabilities. Our commitment to high-quality delivery ensures that you maximize platform ROI at every stage of your ServiceNow journey.

Our Managed Services Can Help You If…

  • You need extra support for your new ServiceNow admin or Go-Live
  • You need help configuring your platform to meet your business process
  • You need an extra set of hands for ongoing ServiceNow maintenance
  • You want to build a roadmap that prioritize activities and requests to achieve full ROI
  • You need help maintaining ServiceNow to reduce aging backlogs and allow for proactive teams within the platform

How Clients Are Using Our Managed Services:

Administration & Maintenance

We help you manage email administration, form administration, data administration, and report administration tasks with efficiency and expertise.


We can support integrations with hundreds of services designed with an efficient and maintainable architecture while advising you on how to become efficient with integrated monitoring and troubleshooting of API integrations, and more.


Providing guidance on best practices, we aid your team in reviewing metrics, interpreting ServiceNow data, refining ROIs, ensuring orientation to ServiceNow apps/modules, and conducting OCM readiness reviews for implementation.


Our training options encompass personalized 1:1 or group mentoring, training guide development, and comprehensive business process support.

Break Fix & Troubleshooting

We investigate and diagnose issues, providing estimates for remediation efforts and delivering fixes.

Ongoing Enhancements

Collaborating with your team, our team of certified technicians can provide the necessary technical support to help you stay proactive on your maintenance and ongoing enhancements.

Get the assistance you need to succeed throughout your entire ServiceNow journey