Accelerate Service Responses and Operations
Sigital is your partner for maximizing ServiceNow ITSM capabilities. Leveraging our expertise, we help you automate service delivery, set up analytics-driven workflows, and create role-based workspaces, breaking down information silos and fostering teamwork.
What can we help you achieve with ITSM solutions by ServiceNow?
Streamline Your Operations
Cut time and resources spent on reactive tasks, and set up cost-effective, analytics-driven workflows without breaking the bank.
Improve Decision-Making
Make better business decisions, automate service delivery, and consistently enhance services within role-based workspaces.
Delight Your Employees
Elevate employee experiences with autonomous issue resolution, heightened visibility, and enhanced query handling.
ITSM Solutions
Sigital is your expert partner for maximizing ServiceNow ITSM capabilities.
Change Management
Utilize built-in AI, data-driven flows, and tailored change models to simplify, automate, and speed up change velocity, ensuring a faster time to value.
Problem Management
Restore services quickly, prevent future issues, and minimize disruptions via structured workflows tailored to diagnose root causes and implement solutions effectively.
Request Management
Empower employees to collaborate, self-solve, and request services 24/7 by providing a modern, omnichannel way to interact with IT and other shared services groups.
Incident Management
Automate incident assignment with machine learning and collaborate with stakeholders via the Major Incident Management portal to swiftly restore services.
Our ServiceNow ITSM Expertise
Change Management | Request Management | Problem Management | Incident Management